Effective Date: October 1, 2026
Last Updated: October 1, 2026
This Cookies Policy explains how Penkam Marketplace (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website (penkam.com). By continuing to browse or use our platform, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide analytical data to website owners.
2. How We Use Cookies on Penkam Marketplace
As a multi-vendor e-commerce platform powered by WooCommerce and Dokan, we use cookies for several vital functions:
- Essential & Functional Cookies (Strictly Necessary): These cookies are required for the basic operation of our store. They allow buyers to add items to their shopping carts, proceed to checkout safely, and remain securely logged into their accounts. They also allow vendors to access and manage their unique vendor store dashboards.
- Performance & Analytics Cookies: These cookies help us understand how visitors interact with our website (e.g., pages visited, loading speeds, and traffic sources). We use this information to optimize website performance and improve the user journey for our users in Benin City and beyond.
- Preference Cookies: These cookies allow our website to remember choices you make (such as your preferred language, region, or saved login details) to provide a more personalized experience.
- Targeting & Advertising Cookies: These cookies track your browsing habits to help us show you relevant product advertisements on our platform or via third-party channels (like Google or Meta) based on your interests.
3. Third-Party Cookies We Use
We may use trusted third-party services that set cookies on our site to manage advanced features:
- Payment Gateways: Secure payment integrations (like Paystack or Flutterwave) use cookies to process financial transactions safely and prevent fraudulent actions.
- Analytics Providers: Tools like Google Analytics help us monitor aggregate site traffic and usage metrics.
4. How to Manage and Control Cookies
You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer.
Please note: Disabling essential cookies may impact your user experience. For example, you may not be able to add items to your shopping cart, complete a purchase, or log into your vendor dashboard.
To adjust cookie settings in your browser:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
5. Updates to this Policy
We may update this Cookies Policy from time to time to reflect changes in our operational tracking or legal requirements. Any updates will be published directly on this page with a revised “Last Updated” date.
6. Contact Us
If you have any questions or concerns regarding our use of cookies, please reach out to us:
- Email: info@penkam.com
- Phone: +234 811 787 3122
